SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. After selling on the platform well over a year, here are my best tips for selling on Mercari. One transaction was perfect. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. Mercari is passionate about sustainability. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. That's what it is. How does one contact Mercari for non receipt of the package I ordered. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. It would not power up. So, its up to you whether you want to maximize your profit or maximize your time. We would like to show you a description here but the site won't allow us. Many complaints are for 1000s of dollars I paid $26 (w/shipping) for a puzzle of a Mustang car. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. What is my best course of action to get my money back? They are laughing all the way to the bank! According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Find a 9-step-by-step simple guide on how to sell on Mercari below. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. My experience with Mercari as a seller, NO GOOD! But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. We recommend opting into messages from our team to stay up-to-date on your listings and orders. A piece of trash. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. They removed a CC purse I listed the other day. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. I always add the 3 hashtags sellers are allowed to use. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! It does not reflect poorly on the seller who did not provide the product. I purchased 2 working computers, got one, it was dead. I purchased an item that was damaged beyond repair. Your information was really helpful. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Im moving to Amazon & Shopify. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). When you are suspended indefinitely, you will still be able to complete your transaction and request your remaining balance. Illegal to sell. Bye the way, Thank you for sharing your experience. seller/buyer registration or licenses to be sold. It was damaged when the seller listed it. knives, knives that are concealed or hidden within other objects, or are I am bringing class action, please join in. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. One arrived, dead. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. The shirt itself had the wrong tags (not the tags that the seller had on the listing ) and nothing on the inside said gucci . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How could they have known it was/is a "knock off"???? Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Because it was the weekend, I was not able to take the photos. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. Therefore, you have to ensure that the buyer/seller is trustworthy. They say it s being reviewed. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Mercari sucks. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. How do I sign up? Eager to learn what other sellers are saying about Mercari? Can I recover my money from Mercari? No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. list of prohibited items. I contacted customer service every way I could find Several days later they responded with an apology but I had already lost a week's worth of business. OneShop is a financial technology company, not a bank. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. Confirm employees after the finished product. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. One of the marketplaces that you may be looking at is Mercari. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. I was scammed by a seller on Mercari. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Im never gonna sell anything to people with PO BOX address again. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! The login page will open in a new tab. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Items that will get you banned from Mercari - OneShop That goes both way. Nothing I can do about it, and Im 100% innocent. They can have it. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. What outrageous lie and l want something done. Many buyers are SCAMMING the ethical sellers who treat it like a real business. Hashtags are optional, and give you more opportunities to appear for searches. The seller loses both ways. They have wasting my time, tape, and energy etc. The problem is, a confirmed delivery is considered sufficient proof an item was received. It is a known fact that many items, particularly LV bags, are not copies but "seconds". He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. So that's that. I took my selling/buying seriously, almost like a second job. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. And this particular seller STILL has not sent my items after four days! Left three messages two emails. violence, racism or discrimination aren't allowed (determined at our Now I am without my money and no item when I clearly told them from the start that I never received the item. Dont miss the extended list of best things to resell online to boost your sales further. The box was a Mustang puzzle box, but the puzzle inside was a kitten. . I bought a camera lens and asked if it fit my camera. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. If you are selling collectable items, or expensive items, do not use Mercari. All in all, Ive been pleased with the shipping experience on Mercari. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. and have been 100% satisfied with every purchase. Still easily. Mercari is a growing marketplace that attracts new shoppers and sellers daily. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. How in the heck could they know if the purse I listed was a "fake" or not? Prohibited Items - Mercari: Your Marketplace The Mercari Local option is one of my favorite parts of the platform. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. Its a great place for people who dont care. Bob Taylor (Keep on Punching). My payment was refunded just like it supposed to be. All products and company names are trademarks or registered trademarks of their respective holders. Mercari provides its users with an environment where they can trade safely and securely. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Wireless earbuds. Mercari actually won't even let you list a replica. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. I am very impressed with the platform and those the sellers so far. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Payments are processed on the site, preventing fraud or scamming people through the site. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. Mercari failed to protect the buyer despite what they claim. I provided all the details to Mercari and they didn't further investigate the seller. If you receive a notice about an indefinite suspension, Mercari has banned your account. Digital items - any items where the order is fulfilled electronically or Very annoying and frustrating and ultimately as big waste of time. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. I purchased a pair of boots on the Mercari site that were list mens size 9. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Mercari doesn't care about the replica sellers. Mercari is total crap. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. Regarding buying on MercariI have purchased a number of items (maybe 12?) I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. There is no buyer protection and we will not be buying anything there in the future. And they said yes it would fit yours. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Mercari is NOT SAFE. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. Mercari prohibits the listing or sale of any item that is set forth in the What's With The Little Bags Man!! - YouTube Counterfeit goods or goods infringing on a third party's intellectual I have the legal right to do so, although Mercari tries to say different in their contract. your own option. Some shoppers might be looking to bargain, so be prepared to negotiate. Did you check the seller reviews and description before buying? Im also so grateful that Arslan posted such detailed info. Does Mercari Sell Fake Products? - ProEarners For more details, visit Mercaris shipping page. There is no buyer protection and I will not be buying anything there in the future. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Until I proved I had stopped the dispute my account was frozen. Thank you! I had several back and forth emails with them but they would not grant me a refund. I guess I got lucky with my first 20 purchases. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Refunds and Returns - Mercari: Your Marketplace So much confidence in technology is sickening. I just want to protect people like that. Mercari is still asking for more pictures. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. I feel bad for any buyers didnt notice difference between in replica and Authentic. I did not reach 600. You can buy old but still good quality products from accounts on Mercari. I am completely committing too spearheading a class action suit. made of materials that cannot be detected with a metal detector. The seller failed to disclose damages to this item. Is Mercari Legit? (Know This To AVOID Getting SCAMMED) - Ecomsay Never used Mecari but had two fraudulent items charged to my card. And it was not cheap. In the long run that can ruin shoppers confidence in your listing. Use another means to sell your stuff, if your stuff holds value. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Short story is Mercaris customer support, especially for a buyer, has got worse over time. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. Please log in again. Second one never arrived. Be creative but dont give false promises. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. At the cost of those of us that have not stood up and challenged them. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. There's also a $2 fee if a direct deposit transfer is rejected by your bank. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Measure your clothing item. If you want to save the most (usually a few extra dollars), use Ship on Your Own. I still do not know if I will be reimbursed. I paid $135+shipping for the hair. You claim buyer no is: cosmetics (any ingestibles): Listings or items descriptions that offer miracle cures such as "cancer Just a heads-up. Thanks Benjamin for posting your experience on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Hopefully never Knives, such as switchblades, hunting knives, pocket knives, butterfly When I got them I immediately noticed they were not mens boots but womens boots. So they have denied my return and refund request. Do not use them. Gambling, including using this service for raffles and mystery purchases, The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! #m13166668176 for $ 27.00 plus tax and shipping cost. remove the listing and cancel any related transactions up to and including Someone could report you at anytime for counterfeit and you will be screwed. There are no limitations on the range of goods you can sell on the Mercari website. I wish I had seen these reviews prior to ordering from this site. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Got any questions or want to share your own experiences with Mercari? I was given no chance to prove my innocence, the compliance team didnt do any proper checks to prove authenticity (even though I provided evidence and proof to it being authentic, in the form of pictures and emails of the receipts). So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. He knows he is getting some freebies. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. I went ahead and called my credit card company and they began a dispute process. The shirt that was sent to me came from a replica site and I had photo evidence of that . Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). I have sold 4 items in a very short time. not going to use it again. I ordered an item and they said they notified the seller and Im out my money because they never sent it. Just curious. I have personal experience with buying something not as described. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Congrats, and also I had an issues with that. Ive stopped buying or selling on Mercari. On Mercari, shoppers have the option to like listings by pressing the heart icon. Overall, its been great and the sellers have generally positive, responsive and honest. Mercari doesnt go the extra mile to ban or punish scammers. Mercari has no problem letting people sell replicas? : r/Mercari - reddit special mailing or handling instructions must be sent using the ship on Sheriff Mark Lamb. It was the weekend and I could not do it. I am severely dismayed to find that, if you do not receive the item, there is no way to provide a review. ago Hmm that's interesting since she tried lol but thanks for letting me know. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). Only after you rate they release it. This company is nothing but a scam. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. Shipping was slow. How can I report a seller on Mercari? - remodelormove.com If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. The fellow would never ship the item. I think Im done with this site. Their first marketplace guideline you should keep in mind is to: Dealing outside of Mercari is against their marketplace guidelines. Now that you know their marketplace guidelines, lets get to know their policies. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here.