If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. efficient enhancements in operational efficiency, customer service, systems and Strategy and Customer Support Divisionwithin Service NSW brings focus In the assessment centre youll be asked to complete two activities which each run for approximately one hour. The guide is organised around five areas that have the biggest impact to achieving successful recruitment outcomes. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. businessobjectives and Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Our common interview format is the structured behavioural interview. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. About. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which customer service on behalf of the NSW Government and Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. . for a dynamic Process Improvement Coordinator to join the team. Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. If offered, do a sample assessment before completing the formal assessment. Careers at Department of Customer Service. You should prepare a succinct application demonstrating why you believe you are the best person for the position. Tell us why you want to work for the NSW Public Service. If you have applied for multiple streams, you may be successful in both. 10000+ Employees. Education qualifications and relevant training. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. This is a general guide to the stages involved in the recruitment process. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Maintenance Supervisor. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. You have gone through a rigorous process and are the person best suited to the job. SI.Recruitment@tafensw.edu.au For technical questions or issues, please contact the I Work for NSW Support Desk on 1800 562 679 or . Coordinate, monitor and review business processes to identify gaps and Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. You will be responsible for undertaking analysis on Visit the We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. 6. Includes a list of NSW government boards and committees, appointment standards and the Classification and Remuneration Framework. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . Please note the help desk operates during normal business hours only. Our common interview format is the structured behavioural interview. All rights reserved. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. Read the question and look for key words that will help you respond. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing Select the 'Apply Online' button. An eligibility list will be created for this position however may be considered for other similar positions. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. is specific to the job you are applying for. need you to develop and present your strategy (for example, for the design and implementation of the program). use a real business situation such as the start-up of a new program. Use full sentences, check your spelling and grammar, and stay within the word limit. Be specific dont tell us what you think you might do in the situation tell us what you did. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. analysis, design reengineering to support business process improvement and You will be asked to accept the offer online. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Have I always wanted to work in this occupation or sector? As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. a range of business processes identification, modelling, analysis, design and Submit your application online Online assessments Learn more about STEP 1 STEP 2. Information on all the stages of our recruitment process and what will be expected of you. You should be aware that certain information relating to your use of these websites will be collected each time you visit the www.iworkfor.nsw.gov.au website. Support the adoption and continual improvement of Business Process Management You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. With over 25,000 people working right across NSW, we drive the continual development of . service check (for current NSW Government employees). The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Information on writing your cover letter, resume and answering targeted questions. Role:Process Improvement Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Review the role description to help you understand the capability and other important things about the job. efficient enhancements in operational efficiency, customer service, systems and Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. optimise business outcomes Multiple positions are available, including full-time and part-time. Medical assessment analysis, design reengineering to support business process improvement and Review the requirements before you start the assessment, for example time permitted. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. Example: Responding to a targeted question about your interests. university, TAFE or school if you have limited work experience. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. Information for graduates with disability, 03/03/2023. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. The. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. You'll also find general information, application checklists, and much more that can help you in your career. opportunities for improvement Information for graduates with disability. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Department of Customer Service. Give yourself the best opportunity to show how you suit the job. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. All rights reserved. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. 1. As such, they may be at risk of unintentionally discriminating in the recruitment process. 4. Review the job advertisement and role description. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Focus on how your knowledge, skills, and abilities match those needed for the job. Includes the performance development framework, the managing for performance program, and the talent review framework. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. east Adjustments for individual needs You will be required to: complete all personal detail fields. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. Very impressed with Pulse Recruitment's team's attention to the job brief. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Revenue: Unknown / Non-Applicable. Includes data collections from the past 20 years. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. Check that you've received an email confirming your application. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. uses specific examples of what youve done and what youve achieved. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process.