To contact the location where you received services, call the number on your billing statement, or use the contact information below: Hospital Billing. Requests can take up to 15 business days. Box 31352 For help with UnitedHealthcare short term insurance, call 1-800-657-8205 or log into your online account. Give to UHC. First Name: * Last Name: * Address: City State NEW YORK Zip (5 digits) Phone * Email * Re-enter Email * I have a question for: * -- Select Department -- If a payment is not received, how can I request a check tracer? If Medicaid returns the UMR payment, we can reconsider your claim at that time. Phone: 888-303-6162 If you're shopping for Medicare Supplement plans, you can search online for plans available in your ZIP code or call to speak with a licensed insurance agent. Sugar Land, Texas 77478, Claims Mailing Address Let UnitedHealthcare For additional information, please refer to Frequently Asked Questions. The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources. Call: 1-888-781-WELL (9355) Email: WebsiteContactUs@wellmed.net. Service Delivery Area: Click Here to learn about our most recent COVID-19 updates including vaccine information, visitor restrictions, and more. The IHR will provide a more comprehensive, accurate information and tailored insights to each individual to support health collaboration across the system. Hours. Atlanta, GA 30374, Service Delivery Areas:Jefferson, Harris, and Nueces, Provider Call Center Can UMR Customer First Representatives (CFRs) make claim adjustments over the phone? Patient Relations 860-679-3176. Or if you have the letter or , Health (8 days ago) WebFAQs united health care medical records request. } Sign it in a few , Health (8 days ago) WebTO REQUEST MEDICAL RECORDS: Fax requests to 202-617-2986 to ATTN: Carol Armstrong, HIMS Correspondence or call 202-459-0234. Already a member? Operating in remote and extreme locations comes with its own distinctive challenges. Contact the Patient Representative at 720.848.5277 to request a CEO review. CLAIMS UnitedHealthcare is also available through Facebook and Twitter, and customers may be able to ask questions there and engage with representatives. picture_as_pdf Medical Record Review After your report is made, we will work to detect, correct and prevent fraud, waste, and abuse in the health care system. (Currently not available to MN care providers.) New York: 1-877-856-2429. Individual Health Record (IHR) A digital tool that provides an all-in-one record of an individual's health, enabling a person and their care team to help improve collaboration and care. Please submit a completed Amendment Request Form to FAX-Amendment@uchealth.com or fax the request to 513-584-5191. Email: uhc_cp_prov_relations@uhc.com. UnitedHealthcare Customer Service Advocates will answer your Medicare Advantage questions and give you helpful information. Any information you give us will be used to send you the information you request and other appropriate health information exclusively from Banner. PHONE Customer Service: 1-800-767-0700 MAIL Plan Administration UnitedHealthcare Student Resources 2301 West Plano Parkway, Suite 300 Plano, TX 75075 Mail your claims to: UnitedHealthcare Student Resources P.O. });window.onmessage = function(e){ Contact Us UnitedHealthcare Global is dedicated to protecting the health, well-being and safety of globally mobile populations. Category: Medical Detail Health Click to learn how to request your complete health medical record, or contact the Health Information Management (HIM) Department at 304-598-4110 ext.73788. UHC Careers. Administration: (301) 314-7845 Select the document you want to sign and click. 800-523-5800. 2023 United HealthCare Services, Inc. All rights reserved. An agent can help you review the costs and coverage of all the UnitedHealthcare plans available in your area along with those offered by other carriers so you can compare plans and make a well-informed decision about your coverage. You have the right to request an amendment to your medical record if you believe it is incorrect or incomplete. Call 1-877-267-8861 Interpreter services Interpreter services are available at no cost to non-English speakers. Your name and personal data won't be shared with any other organization, sold or used in any other way. UnitedHealthcare Community Plan Patients may request a copy of their medical records by completing and submitting an Authorization for Release of Personal Health Information form. JavaScript is disabled. UH Conneaut Medical Center - 440-593-0253 158 West Main Road P.O. Information. The advanced tools of the editor will direct you through the editable PDF template. Newark , Category: Hospital, Medical Detail Health, Health (3 days ago) WebPresence Health. You are using an out of date browser. Immunization: (301) 314-5234 Find answers to your questions about logging in or registering for myuhc.com. If this is your first visit, be sure to check out the. If this is an urgent request, please contact the Medical Records Department where you received your care. P.O. Those enrolled in a UnitedHealthcare insurance plan through an employer may call 1-866-414-1959 for general information or 1-877-844-4999 for technical issues. You may fax the Fee For Service Prior Authorization Request Form to the Th. UMR is a TPA paying claims from each customers bank account. ET, Monday - Friday Note: There is no charge to the provider to enroll in the EFT/ERA process. Complete the Request for Medical Records form to make your pick-up request . Oklahoma: 1-800-980-5319. We were getting the same medical records request from them, which turned out to be no authorization rejection. window.location.reload(); Any ideas or comments? . Fill out and fax our medical records release form to 1-920-593-3029. [[state-end]], Your session is about to expire. We are having a major problem with UHC requesting records. Need access to the UnitedHealthcare Provider Portal? Medical Records will help you get free quotes and shop plans with little time and effort. Calls at that number are taken 24/7. Use the following phone numbers for assistance based on your state: UnitedHealthcare Medigap plan members may call 1-800-523-5800 for help with their plan. We use the American National Standards Institute (ANSI) denial codes and definitions. Part of the claim (an allergy test 95004 @ 60) was denied as "The submitted medical records do not support the units billed." Meanwhile the records CLEARLY state the procedure done, number of antigens tested, signed . Plan members Contact UnitedHealthcare by phone, online or by mail. Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients. United Healthcare - UHC. CFRs cannot advise you on how to bill. Phone: Call toll-free: 1-800-721-0627 TTY users, call: 711 Hours: 8 a.m.-8 p.m. CT, Monday-Friday Providers should use the UHC Provider Portal or use the upgraded My Practice Profile on Link. On the first visit, you will need to register your tax identification number (TIN). 877-842-3210. All prior authorization requests must be faxed to Optum Rx at 1-866-463-4838. The group number is a 5-7 character number. How do health care providers working with UMR members access online resources? There is a major increase in fraud in non-par behavioral health/substance abuse providers so i'm not shocked. The payer has every right to request the medical records so there really isn't much you can do. Media Relations and Public Records. Sentara Healthcare and Ciox Launch Pilot on White House Initiative to Help New Mothers Access their Medical Records Faster and Easier to Improve Care; Datavant Acquires Swellbox to Transform How Patients Access Their Own Medical Data; Ciox Health creates platform for providers to offer patients immediate access to their medical records This list of phone numbers for various UnitedHealthcare plans and departments can help you quickly get the assistance or information youre seeking. We have also found we cannot bill a 90837 with United - as they will not pay without medical records. Due to HIPAA requirements, we will not show the Social Security Number online. Now it is possible to print, download, or share the document. UnitedHealthcare sells health insurance plans on the Marketplace in select states. The department is closed on weekends and major holidays. Suite 500 Create an account using your email or sign in via Google or Facebook. Box 30546 Salt Lake City, UT 84130-0546 (or send to the address listed on the provider ERA) Online: umr.com. Sutter Gould Medical Foundation. Salt Lake City, UT 84131-0364 UnitedHealthcare sells health insurance plans on the Marketplace in select states. 888-887-9003 AARP Medicare Plans from UnitedHealthcare, UnitedHealthcare Insurance Company or an affiliate (UnitedHealthcare), [[state-start:AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,NE,MP,NV,NH,NJ,NM,NY,NC,ND,OH,OK,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,VA,WA,DC,WV,WI,WY,null]]. The University of Maryland is committed to equal access to Web content. You can call Member Engagement Center and ask us to make a note in our system that you would like materials in Spanish, large print, braille, or audio now and in the future. United Health Care - A UnitedHealth Group Company. Meet quality timelines with confidence Our health care advocates, client managers and nurse reviewers provide expertise in program strategy, project management, provider relations, oversight and abstractions. Health (7 days ago) WebIf you or your external physician have questions about requesting medical records and radiology/images, please contact UC Davis Health's Health Information Management Department at 916-734 Health.ucdavis.edu . UnitedHealthcare Community Plan PO Box 31364 For UHSS: . The FCN is located on the remittance advice. Contact Senior Management by clicking here . Health. Our processes are similar to UnitedHealthcare. Get Directions. Timely filing requirements are determined by the self-funded customer as well as the provider-contracted timely filing provisions. No matter if we have a pre-certification/prior authorization for the services. 337-261-6000. Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients, A digital tool that provides an all-in-one record of an individuals health, enabling a person and their care team to help improve collaboration and care. PO Box 5270 After faxing the Prior Authorization request form above, you may contact Optum . Attn: Complaint and Appeals Dept. Access your medical records online, anytime. Verification of identity may be required. Last updated: 01/24/2023 at 12:01 AM CT | Y0066_AARPMedicarePlans_M, Last updated: 01/24/2023 at 12:01 AM CT | Y0066_UHCMedicareSolutions_M. Or send an email with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the issue to: CQM@azahcccs.gov. Double check all the fillable fields to ensure total precision. Log into umr.com > Select Advanced claims under myMenu > Select Check number > Enter the 10 digit check number > Enter the group number > Click Search. A claim denied for medical records. We have a bigger problem with Humana (commercial & Medicare Advantage). You can call the customer service number on the back of the ID card to request a copy or the remit sent to them. Contact Us UConn Health 263 Farmington Avenue Farmington, CT 06030 860-679-2000 Locate a Department, Program, or Person Search our on-line searchable personnel directory. UnitedHealthcare Connected 801-994-1224. UHS Wilson Medical Center UHS Home Care UHS Senior Living at Ideal Call us at 607-762-2200 or use the Contact Us form below. Thank you. $("#MROeXpress").click(function() { #2. Healthcare Provider Administrative Guides and Manuals The following links provide information including, but not limited to, prior authorization, processing claims, protocol, contact information and resources. The CEO/designee will provide a response within 10 working days. 2390 W. Congress St. Lafayette, LA 70506 United States. After our deep analysis we , Health (7 days ago) Web01. Category: Health Detail Drugs If you need to request Web content in an alternative format or have comments or suggestions on accessibility, contactitaccessibility@umd.edu. Call the phone number on your plan ID card for questions and information related to your UnitedHealthcare Medicare Advantage (Medicare Part C) or Medicare Part D plan. Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes Dual Special Needs Plans (D-SNP) For people who qualify for both Medicaid and Medicare Individuals and families Health insurance Supplemental insurance Dental Vision Learn more about how Medicare works, How to contact UMR - 2022 UnitedHealthcare Administrative Guide. Its just what you need to deal with if you don't want to contract with insurers. Administrative Guide for Commercial, Medicare Advantage and DSNP View Guide Community Plan Care Provider Manuals for Medicaid Plans by State Parents may request copies of their minor childs records if they have legal custody of the child and the child is not legally emancipated. It comes as little surprise that the company offers different phone numbers for consumers to get in touch with specific departments and product representatives to ask questions or submit requests. if (e.data == 'hello') { If you would like to speak to our Customer Care Center directly, please call (833) 252-5535. United Healthcare Provider Number. Type text, add images, blackout confidential details, add comments, highlights and more. Box 5220. Salt Lake City, UT 84131-0364 iframe.attr("src", iframe.data("src")); home page in. Contact UnitedHealthcare by phone, online or by mail. About UHC. Please download and complete theauthorization formto submit your medical record request by fax, email or mail. University Health Center, Building #140 College Park, MD 20742, Main Telephone:(301) 314-8184 We are also experiencing many of the same issues as listed above and have started reviewing/auditing all records before they are sent to make sure the records support the billing-which they do. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. Kingston, NY 12402-5270 The electronic vendor will make a deposit into the providers account. Which Medicare Supplement Insurance plan is best in 2023? Select the area you want to sign and click. Examples of services available include medical and dental claim administration, flexible spending account (FSA), pharmacy benefit manager (PBM), stop loss carriers, vision plans, care management, case management, utilization management and disease management. (7 days ago) WebFax: 1-877-291-3248. Health plan support All Savers Health Plan 800-291-2634. UH Bedford Medical Center NOTE: This location is Closed but medical records can be received by calling 440-735-3569. Mail: UMR- Claim Appeals P.O. Plan Administration UnitedHealthcare StudentResources 2301 West Plano Parkway, Suite 300 Plano, TX 75075 809025 Dallas, Texas 75380-9025 $(document).ready(function() { If we only have a members Social Security Number, can we verify member information online? (866) 681-0739. We also have phone numbers for brokers, network management, and provider relations. If you need your records immediately or want to pick them up in person, call (888) 499-9303. }; Here are some of the more widely used phone numbers for UnitedHealthcare so you know exactly where to go for help. This guide explains whether to call the 1-800-MEDICARE UnitedHealthcare Medicare Dental Coverage, UnitedHealthcare Medicare Vision Coverage. What should I do if a claim was denied as a duplicate to a Medicaid Claim? This is getting very frustrating and there has to be a solution (or at least there should be). Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes Dual Special Needs Plans (D-SNP) For people who qualify for both Medicaid and Medicare Individuals and families Health insurance Supplemental insurance Dental Vision What are the major differences between customer benefit plans serviced by UMR? , Health (5 days ago) WebAt United Hospital, it is our goal to provide exceptional customer service to every patient, every time. Steps to getting contracted plus plan information, Phone numbers and links for connecting with us, List of contracted, high-quality independent lab providers, Update, verify and attest to your practice's demographic data, Provider search for doctors, clinics and facilities, plus dental and behavioral health, Policies for most plan types, plus protocols, guidelines and credentialing information, Specifically for Commercial and Medicare Advantage (MA) products, Pharmacy resources, tools, and references, Updates and getting started with our range of tools and programs, Reports and programs for operational efficiency and member support, Resources and support to prepare for and deliver care by telehealth, Tools, references and guides for supporting your practice, Log in for our suite of tools to assist you in caring for your patients. If you have questions, concerns or feedback about the care you received at , Health (8 days ago) WebHow to avoid medical records request United Healthcare. Sutter Pacific Medical Foundation. UnitedHealthcare Global Medical . Note: This is a secure website for UMR member claim and benefit information. Create your signature, and apply it to the page. UnitedHealthcare Customer Service advocates are available to assist you with password resets, enhancement requests and technical issues with thewebsite. UC Healths Medical Records Department does not possess access to medical imaging films or billing information. 2023 UnitedHealthcare | All Rights Reserved, UnitedHealthcare Community Plan of Texas Homepage, Contact Us | UnitedHealthcare Community Plan of Texas, Bulletins and Newsletters | UnitedHealthcare Community Plan of Texas, Claims and Payments | UnitedHealthcare Community Plan of Texas, Electronic Visit Verification (EVV) | Texas, Messages from the Texas Credentialing Alliance, Messages from the Texas Health and Human Services Commission, Pharmacy Resources and Physician Administered Drugs | UnitedHealthcare Community Plan of Texas, Prior Authorization and Notification | UnitedHealthcare Community Plan of Texas, Reference Guides and Value-Added Services | UnitedHealthcare Community Plan of Texas, Training and Education | UnitedHealthcare Community Plan of Texas, UnitedHealthcare Dual Complete Special Needs Plans, Sign in to the UnitedHealthcare Provider Portal, Health plans, policies, protocols and guides, The UnitedHealthcare Provider Portal resources, Children's Health Insurance Program (CHIP), UnitedHealthcare Connected (Medicare-Medicaid Plan), Reporting Health Care Fraud, Waste and Abuse, Learn more about how to make a report to Texas Health Human Services, The Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Temporary Assistance for Needy Families (TANF), Women, Infants, and Children (WIC) program, The Children's Health Insurance Program (CHIP). How do I know what network the member uses? I occasionally see with Aetna & BCBS. United Hospital Center Contact Us Phone Directory. The IVR system offers information through faxback. 2023 UnitedHealthcare | All Rights Reserved, NCCN Drugs & Biologics Compendium - Free Access, Important Concepts in Integration: Coordination of Care, Maternity support for UnitedHealthcare Community Plan members, UnitedHealthcare Provider Portal Resources, Healthcare Professional Education and Training, Medicare Advantage plan Flex card benefit, Sign in to the UnitedHealthcare Provider Portal, Health plans, policies, protocols and guides, The UnitedHealthcare Provider Portal resources. Call the number on the back of your member ID card. (4 days ago) WebMedical Records (304) 598-4110: Neurosurgery, Spine & Pain Center (681) 342-3500: United Health Foundation (681) 342-1622: United Pharmacy (681) 342-1580: United Wvumedicine.org Category: Medical, Pharmacy Detail Health Contact Us UnitedHealthcare Community Plan: Medicare Health Go to the Chrome Web Store and add the signNow extension to your browser. coverage options and when to enroll. Edit your united healthcare release of information form online. TX UnitedHealthcare Community Plan MMP/STAR PLUS: P.O. Email:CentralPRTeam@uhc.com, Phone: 888-787-4107 Differences are in the types of services selected as part of the administration, the level of benefits at which covered services are processed and the services covered. Call UnitedHealthcare at: Kingston, NY 12402-5270, Member and Provider Complaints and Appeals Address You may also send your request via mail to the appropriate UC Health location address listed on this page. They have been auditing OON substance abuse facilities and truly concerned about the Urinary Drug screening. Other support services available: PACS/image hosting; Equipment leasing; Technical (network/desktop) support; Experience matters. We return calls within 1 business day. We were getting the same medical records request from them, which turned out to be no authorization rejection. Your guide will arrive in your inbox shortly. 888-887-9003 Our customer plan provisions will apply. UMR CFRs can address claim adjustments over the phone, depending on the claim details. ET, Saturday. Massachusetts: 1-877-856-2429. Contacts. Tariq Hammad, M.D. . UnitedHealthcare Community Plan Here is a list of the most common customer questions. Go to the Member Site to Sign In or Register for an account. What is the customer service number for physicians, facilities and other health care professionals to call for eligibility, benefits and follow-up on claim issues? 02. Mailing Address Salt Lake City, UT 84131-0364, Service Delivery Areas: Harris County, Texas. If the provider would like to stop the dual delivery, log into umr.com > Select Provider > Select Find a Form and select the electronic paper remittance advices request form. Category: Log into umr.com > Click refund tracking under myMenu > Enter financial control number (FCN). Marketplace Plan Members. You and your practice will have a unified record of your patients history, including lab results and prescribed medications. The CEO, or the CEO's designee, may provide an additional review. IHR works in partnership with your Electronic Medical Records (EMR) and existing population health tools to consolidate and securely store an individuals health story into one comprehensive digital record, even if your patients see other providers. The 2023 Administrative Guide for Commercial, Medicare Advantage and DSNP is applicable to all states except North Carolina. CHIP/STAR. Call 1-877-233-1800, follow the prompts and enter the passcode to speak with a representative. Box 400046 San Antonio, TX 78229. Pharmacy: (301) 314-8186, For general comments or questions e-mail:health@umd.edu. Use the following phone numbers for assistance based on your state: Arizona: 1-877-482-9045. UH Ahuja Medical Center - 216-593-5444 3999 Richmond Road Beachwood, Ohio 44122. UnitedHealthcare Community Plan PO Box 31364 You must log in or register to reply here. $("#MRO_request_container").hide(); Monday-Friday from 8 a.m. 6 p.m. CST UHC ENT & Audiology (681) 342-3570: UHC Gastroenterology (681) 342-3690: UHC General Surgery var iframe = $("#MRO_request_frame"); Sutter Medical Foundation. To find the contact information for your Provider Advocate, go toFind a Network Contact, and then select your state. ET, Saturday, [[state-start:null,AL,AS,AK,AZ,AR,CA,CO,CT,DE,FL,GA,GU,HI,ID,IL,IN,IA,KS,KY,LA,ME,MD,MA,MI,MN,MS,MO,MT,MP,NE,NV,NH,NJ,NM,NC,ND,OH,OK,OR,PA,PR,RI,SC,SD,TN,TX,UT,VT,VI,WA,VA,DC,WV,WI,WY]]Medicare Supplement Insurance Plans Please allow 7-10 business days to process your request. Need to brush up on enrollment basics? We have a dedicated customer service line. Box 31350 Salt Lake City UT 84131-0350. Important: The customer chooses which day of the week/month to release payment. We were told by the representative that 90837 requires the authorization but 90834 does not, and that we can bill 90834 with 90785 (interactive complexity) to supplement for the difference. Notification of Potential Third . Need access to the UnitedHealthcare Provider Portal? Pay Your Bill. Health (6 days ago) Visit Optum Provider Express open_in_new or 877-614-0484 Dental Visit UHCDental.com open_in_new or 800-822-5353 Vision UnitedHealthcare March Vision Care 877-627-2456 Spectera 800-638-3120 Physical health 800-873-4575 or 866-427-6845 State-specific health plan and network support Select your state to find information, service and support. I have found the request they send over with the barcode and the information of the request and fax has a totally different claim# then the claims denying on the EOB stating missing information has not been received . Call 1-920-784-2482. Send an E-card to a Patient. Error:Please enter a valid email address. Help Desk: 866-842-3278 Option 1. Expand All add_circle_outline General Contact Us Information expand_more Nurseline expand_more Phone: Call the number listed on the back of the member ID card or call 1-877-233-1800. . help you select the plan that may best meet your needs. PO Box 5290 Your plan ID card may display a customer service phone number along with a phone number for a nurse hotline if such a benefit is included with your plan. What are the next steps? UnitedHealthcare Community Plan Dial 911 or go to your nearest emergency room Get a ride 3 MIN AWAY $8-10 on UberX Get a ride Lyft in 4min $8-10 Clinical Services Special Care Services Need information about our Dual Special Needs plans for those who have Medicaid and Medicare? Pharmacy: (301) 314-3677 The University of Maryland is committed to equal access to Web content. All rights reserved | Email: [emailprotected], United health care medical records fax number, Integrated healthcare delivery system meaning, Healthcare administration schools near me, Affordable care act health insurance 2023, Community health practice quiz hesi quizlet, St elizabeth boardman health center youngstown oh. Health Promotion: (301) 314-8189 Have a National Medical Records Center send your records as directed. received from UnitedHealthcare after your claim was processed or from your Medical ID card. Mail You can report suspected fraud, waste, or abuse by recipients or providers in Texas health and human services programsonline or by calling their toll-free fraud hotline. We can initiate the check tracer process 30 days after the check was issued. Salt Lake City, UT 84131-0364, Overbilling and Refund Address Companies Headquartered in the United States If your company is headquartered in the U.S., please select this option to contact us. 7 a.m. - 11 p.m. After the check tracer has been initiated, we work with the employer group to verify if the check has been cashed. If you want to compare Medicare plans from UnitedHealthcare, you can find and compare plans available where you live or call to speak with a licensed insurance agent to learn more. What happens if a provider switched delivery from paper to electronic or wants to keep both options? EFT enrollment does not guarantee that all payments coming from UMR will be sent using this electronic option. The right data informs the right decisions. PO Box 31364 Or, some payer's online provider portals have a way to upload records that way. My UC Health gives you access to portions of your electronic medical record (EMR) on a secure server. If youre having technical difficulties with the phone number listed on your ID card, you may call 1-800-721-0627. Medical records can be submitted using the following 3 options: Medicaid is responsible to bill UMR for reimbursement of what was previously paid to you. Online: By completing the form to the right and submitting, you consent WellMed to contact you to provide the requested information.