Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. It should turnsolidBLUEonceit has connected. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Not the right kind of modem? For all following models: . Where it is placed can have a huge impact on your wireless performance. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. This means the network is not being detected by your modem. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. DSL and power ports on the back of the C4000BG and LG/LZ models. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. The DSL cord from the modem to the jack shouldnothave a filter. Internet Strength: 90%. Residential |Small Business |Enterprise Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. The DSL cord from the modem to the jack shouldnothave a filter. If you have more than one phone jack in the house, connect the modem to a different one and try the setup process again. Features of the C4000 (All versions) Secure WiFi compatible. Learn more about, Need more help? Personalize the Wi-Fi2. We've created a series of self-help and self-install videos to empower you to quickly get connected. is a good first step to fix many common problems. Related Items. If needed, you can download the same instructions below. If the DSL light remains red after verifying your date and checking your cords and jacks, you will need to, This indicates nothing is connected to the modem port. Please try another jack orchat with usfor further help. . It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000LZ. Most of these are best for tech-savvy folks who are familiar with modems and networking. Your line should be activated no later than 7 p.m. on your start date. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Page 8 3. 3. Detailed steps are here: https://www . Do you have both internet and home phone service from Brightspeed? Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. 11-22-2021 02:00 PM. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Setting up new service? Highlight Features & Reviews! CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. In-home speeds may differ based on router setup, devices and other factors. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. This page is for CenturyLink modems that look like this: For the following models: And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. For the best results, read the full instructions below before you begin. Just follow the QuickConnect instructions when you get to step 4. Setting up new service? Works great, easy setup. This video is a step-by-step guide of how to setup your modem. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Residential | Small Business| Enterprise| 2023 CenturyLink. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Products with trusted sustainability certification (s). The particular jack you are using isn't hooked up or is faulty. If it is Red, please contact CenturyLink Donotinstall a filter between the modem and the wall jack. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. @gsturtle36. For more information, please see our This means the network is not being detected by your modem. If you did not receive filters, pleasechat with us. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! endstream endobj 424 0 obj <. Do not use the reset button unless instructed by a support representative. What is the second port on the back . Highlight Features \u0026 Reviews! The difference between 2.4 GHz and 5 GHz. We suggest using theBrightspeed Internet appon your iOS or Android device to complete modem setup. 5. Once the light is green, you're connected to the internet and you can get online! Our troubleshooting team is standing by. If in doubt, you may want to wait until 7 p.m. to hook up your modem. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Fast and strong wifi signal. This can depend on the age of your home. The CenturyLink network hasn't yet been connected at your address. Have a home security system? Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Optimizing the Wi-Fi to get the best service possible3. Look for an email with your order confirmation details and an order status tracking link. The C4000XG does not have a DSL port or light. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. CenturyLink Greenwave C4000LG DSL Modem - White. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. Plugging in the power cord4. LIGHT COLOR - DSL internet connection status. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. In-home speeds may differ based on router setup, devices and other factors. TheC4000BGandLG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. This means your modem is connected to our network and the line is active. 217. Has been reset to factory default settings. Approved Modems Added in December 2020. If the connection fails repeatedly,reboot your modem, then try again. It should turn. Dynamic QoS: Prioritizes data through the router for smoother streaming. Single LED status light. If you have theC4000BGorLG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. Log in to your modem's user interface and navigate to the Wireless Settings menu. Here are some things to try: If the problem continues, contacttechnical supportfor help. Before finishing the installation procedure, there are a few things you should be aware of. To change your network name, go to the modem's wireless settings. Plug phone cable (green) into the C4000LG. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Previous image. Zyxel C3000Z Modem. The status light ring will change colors as it goes through the installation process, to show you its connection status. It should turnsolidBLUEonceit has connected. Visit the. Find addit. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Works great, easy setup. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. But the function is basically the same. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Free shipping for many products! Search for an email containing information about your order confirmation and a link to follow its status. The Brightspeed network hasn't yet been connected at your address. I have a CenturyLink C4000LG modem/router. I just upgraded my internet speed to 80mbps. But, it also offers two DSL ports. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. If you don't have a jack, chat with us to have one installed. All Rights Reserved. Page 6 4. Wrong modem? We walk through:1. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. If you did not receive filters, please chat with us. found on earlier modems. The C4000 series modem/WiFi router comes in two models, each with different specifications.The one you use will depend on the type of internet service you have. Privacy Policy. Below are the status light behaviors you'll see when the modem is connecting (also called pairing or syncing) with a wireless device through WPS: BLINKINGGREEN- Searching for a device and attempting to connect. On or before the day your service is supposed to begin, your modem will come in the mail. Reddit and its partners use cookies and similar technologies to provide you with a better experience. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Set up WPS on your modem. Works great, easy setup. oFywR@Rmr3xpMtuc2zOT|Qs&!^UE~di #(xNcws@[".^qWf7(l461\D J\+;/jRz\z=|!#Ga:aQ|ik The one you use will depend on the type of internet service you have. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Then, while connected to . Filters are not included in your modem kit. Also, make sure you have entered the user name and password correctly. Advanced settingsgive you even more control over your modem's configuration. Thats issue I cannot get connected to IP. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. 3. Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Instead, you can easily access these same network controls through My CenturyLink or the app. Check your service start date, wait till 5 p.m. on that date, then try again. Plugging in the internet cord5. You may not have internet access though. Features of the C4000XG. Cookie Notice They will put in credentials in the GUI for you. The C4000LG allows wired and wireless clients to safely access the Internet. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. Either move it to the room where it will get . This video is a step-by-step guide of how to setup your modem. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. |Privacy preference center Modem Speed: 90%. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). We're here to help! 8.5. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave $69.99. I have the C4000LG modem. Donotinstall a filter between the modem and the wall jack. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. In any case you get a nice . First, your modem will arrive in the mail on or before the date your service is scheduled to start. 2023 Brightspeed. Not the right kind of modem? 2023 Q Fiber, LLC. X. Use the, This means a connection failure has occurred. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Modem Speed: 85%. Refer to Step 3 in Topology 2 to configure the router. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The LED ring in the center of the C4000LG will light up green upon full internet access. Downloading the MyCenturyLink app for easier install3. Answer (1 of 3): I'm sorry, you've been lied to. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. 5. These lights will flash red and green while the modem is syncing. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Try thetower modem setuppageinstead. Make sure the outlet is live. Find contact options in the Support tab of the app, or by. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. Wireless security settings. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) This made me suspect the problem was not my modem after all. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Cyber Monday 2021 ****h. My Android, Apple and Linux devices work fine, both with internet and wireless connections. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Use to replaced my failed leased modem/router. Try this: This can depend on a number of factors. $84.99. Verified purchase: Yes. This indicates nothing is connected to the modem port. Please note that a phone jack is required to set up CenturyLink internet service in your home. This may happen for one of these reasons: The CenturyLink network hasn't yet been activated at your address. Look for an email with your order confirmation details and an. But the function is basically the same. Residential | Small Business| Enterprise| 2023 CenturyLink. Sentiment Score 9. If your service has already been activated, you might get a message earlier in the day. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Axon C4000BG modem/router for 10, 20, or 40Mbps. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Try rebooting the modem. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. You can continue to the next stepto compete setup. Try rebooting the modem. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Residential |Small Business |Enterprise This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. Century link C4000LG Bad Firmware issues. Option 2 is probably the simplest and is a good choice. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate it's connected and ready to finish setting up. This means a connection failure has occurred. Theutilities menugives you access to several additional tools to manage and test your modem. The particular jack you are using isn't hooked up or is faulty. The LED ring in the center of the C4000XG will light up green upon full internet access. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! The C4000LG has the same specifications as theZyxel C4000LZ. All Rights Reserved. 4. This router comes in multiple versions, each with different specifications. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Third party marks are the property of their respective owners. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. If you have questions we haven't answered, or if you need any additional support with setting up your modem. It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Follow the steps to complete the installation process using QuickConnect. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Before you start, make sure to read the complete instructions below for the best results. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. You can test this by plugging in another electrical device, and/or try another outlet. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. This gateway has 4.2 out of 5 stars on Amazon. If you don't have a jack,chat with usto have one installed. If needed, you can download the same instructions below. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars. Filtersare not included in your modem kit. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. At this point, you are ready to activate your service! If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Service blocking. I then went through the 3-step setup for this new modem, but was never able to finish step 3. There are multiple versions of this router, each with unique specifications. Theutilities menugives you access to several additional tools to manage and test your modem. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Product Description. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you don't have a jack, chat with us to have one installed. 9.3. Most of these are best for tech-savvy folks who are familiar with modems and networking. The tech fixed the problem, and the new modem was able to connect to the DSL service. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. For the following models: Website blocking. If NO, proceed to the next step, "Check for connectivity.". These are essential to make sure you get the best phone and internet connection. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Please try another jack orchat with usfor further help. 8.8. C4000LG CenturyLink. Standards-based WiFi WPA3 security. The main screen will appear. 5. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. This means a connection failure has occurred. 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password.