It's about time they really start thinking about taking their money makers more seriously. Doordash tips and tricks It's about time they start caring about those that make them all this money. Go to doordash_drivers . Sometimes we dont realize our mistakes. Provide good customer support as a Doordash driver and that goes a long way towards better customer reviews. DoorDash has an extensive deactivation policy that outlines all the contract violations and other actions that may lead to deactivation. You should be able to challenge them. Some Dashers feel they make more money because of using them. Does it seem too small a package for what the customer asked for? You arent going to teach them a lesson and you wont change how they do things. - YouTube There literally is no recourse or the ability to get ANY information on Customer Ratings and Doordash. Shop and deliver is becoming more common on Doordash. I spend all that time writing it and you didn't even get my point. Im amazed how many times I see Dashers critical of when a customer tries to over explain things. But enough will. Would you like me to knock or ring the bell when done? I've yet to find a customer who didn't appreciate being asked. DoorDash DoorDash Employee Review. This takes me to one of my pet peeves. Use language that states that youre working to get their order to them in the best condition possible. I'm Harry, the founder of The Rideshare Guy. So I stick with food delivery. The insiders with lots of ownership in the company already sold their stocks at the top before they crashed. Many Doordash delivery drivers want no part of the high acceptance rates required. Still haunted by the 1* though. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. Here are a few specifics to the DoorDash rating system: If you Dash, you have your own score, which looks like this: 1-5 star rating systems arent unique to the gig economy. It may be difficult to do depending on your area but doing it late at night while sitting in the restaurants parking lot has never failed for me so far. In order, those ratings include: When you signed up for Doordash as an independent contractor in the gig economy, you are your own boss running your own business. You are paid to deliver from point A to point B. They said yea they put it in there. Theyre far more likely to rate you when something goes wrong. In order, those ratings include: Average Customer Rating. ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} Unfair and Disorganized. I was thinking of doing that thanks for the tip. It was a McDonald's order. Dont cross the lines mentioned above (asking for tips, etc.). Few things are more frustrating. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} The only instructions I was given was leave at door at that's what I did! I think doordash may be the most successful yet frustrating food delivery service there is. Job security/advancement. So if your newdont sweat it. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} 11 Effective Strategies to Improve Doordash Customer Rating, How Do Customer Ratings work with Doordash. (This is the average Dasher rating). Our Doordash vs. Uber Eats Pay Verdict. But as far as the customer is concerned, the delivery was late. I am a responsible 61 year old man.I have worked for more than a few companies in my lifetime. Two, it communicates I care about what Im doing. You would assume after all the time that Door Dash has been in business, that they would have developed some kind of a program or protocol for Dashers to be able to challenge unfair ratings from their customers. .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} Doordash Insurance Requirements: Can you Avoid this one Money Disaster? I went from 4.80 down to 4.64 and now its 4.55 and its starting to worry me because door dash deactivates account when its gets to 4.2 or under and Im doing everything right , checking for items and very polite and direct them if a order is going to be late , but yes keeps going down and I dont want to be deactivated for doing the right thing, also the rating is messed I dont think rating should be considered low until its get to like a 3.1 or something , Im not sure who the rating goes or if customers choose not to rate but I would like to know what I did wrong to the customers who rated me bad, It sounds like youre a new dasher. Postmates had a 1-5 star scale until recently, when they moved to a thumbs up-thumbs down rating. All they care about is, the delivery didnt go well. Knowing what I know, unless the service is dreadful, I dont have a choice but to rate five stars. Delivery Driver 3,983 reviews; Driver 2,437 reviews; Good article. 9,135 reviews from DoorDash employees about DoorDash culture, salaries, benefits, work-life balance, management, job security, . How is it that a customer can give one address but when you get there to deliver it and they arent there and you call them they tell you they are 4 miles away at another address then get attitude with you when you tell them you cant deliver it to that address they are allowed to rate you bad. Doordash is your customer, not your boss. The city of Chicago announced a first-of-its-kind legal challenge against food delivery platforms DoorDash and Grubhub on Friday, accusing the companies of engaging in a host of unfair business practices that it says violate municipal consumer protection laws. Should I Deliver on Christmas for Doordash, Uber Eats and others? DoorDash just announced a new Dasher ratings tab, in this video I review the latest updates and fully review the Dasher ratings system so you know which ratings matter and which ratings. There are four different metrics that Doordash makes available in the Doordash driver app. This format allows Dashers to provide a far more accurate portrayal of their experience. There are two main types of DoorDash contract violations that you'll likely encounter as a Dasher. How would you want things done if the food were being delivered to you? If theres any question at all, confirm with the restaurant that everything is there. Being smart about which orders you accept is the best way to make the most on Doordash, in my opinion. Heres what it looks like: I strongly dislike that I have to declare an order as good or bad before specifying the reasons. Even if you think the insulated bag doesnt really help things much at all, the important thing is, what does the customer think? Can I Doordash Full Time? One thing I often do if communicating with the customer is add something like I see this is a no-contact delivery. We look at how to figure out the best times for delivery for you in your market, looking at things like peak hours, events, and how to avoid driver saturation. 1. Excuse me , I am doing my job right so dont tell me I deserve that rating. The idea is that humor and memes can lead to more tips and better ratings. Salary/Benefits. If the customer does not give you a perfect 5, your ratings go down. I'll admit I was worried until they fell off, but it never happened to me again. So the customer gives the food high ratings (5 stars) and the delivery gets a lower rating. One, it makes it easier for people to know Im there for a delivery. To maintain a safe and trustworthy community, any reviews that do not comply with DoorDash's Review Guidelines will be removed. All you will do is increase the chance of a bad rating. We look at questions to ask yourself when thinking about it and some tips to help you be successful if you do go all in. Review this company. Please share it. DoorDash DoorDash Employee Review. When youre trying to explain a potential problem, it can actually make the customer more likely to look for a problem. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/Something may be turning people off are you making eye contact and thanking them? How can we raise our customer ratings? View all DoorDash reviews. What are the requirements to deliver for Doordash? . Reddit and its partners use cookies and similar technologies to provide you with a better experience. 3.3 out . Spend that time dashing instead, becuase you can't use raitings to pay rent or a mortgage. I've come to believe (that the supervisors that are supposed to be looking at these matters) are not following through on their end. Is that a good or bad order? I got a one star yesterday, dropping me to 4.91 (after 3+ months of 5 and 4.95 ratings) due to friendliness , What a load of BS Im your delivery man, not your friend . Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. Unless theres a problem. Means nothing until you get 100 ratings. If you do that, you will keep your job, and keep top dasher. Can support do anything about it? Unfair pay and poor system. Theyre not thinking about ratings, theyre thinking about the food. Just never look at the customer raiting, it's not permanent. A long delivery makes that harder to do. The reason I would do it that way is, it puts it in a way that considers the customers first. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} You can find your ratings in the Dasher app. Most restaurants are sealing up the orders these days, thanks to the pandemic. For many, constant additional notifications can be annoying. Do you know how many consecutive 5-star ratings you need to increase your score from 4.4 4.7? Dashers and other delivery drivers, do you agree with Dash that ratings could be better, or do you like them the way they are now? Sign in. Were operating in systems where 4.6, 4.2 or anything below a perfect 5 threatens your job. Pay attention to local restaurants that tend to mess the order up frequently. Gig economy platforms have a tendency to mimic one another, so its no surprise that Instacart and DoorDash and the best food delivery jobs have similar 1-5 star rating systems. This isnt corporate America where you get an additional 1% raise if your year end review is a 5 instead of a 4. Because of bad experiences in the past, theyre more likely to notice even the smallest issues in future deliveries. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food. Tap the menu, then click on Ratings. Employers / Post Job. Some dont agree with the tipping system. As you get more experience, you get a better sense of when this can be an issue. Tons of great salary information on Indeed.com Anybody that's just satisfied keeping above water with bad ratings they don't deserve, should maybe rethink their priorities. When I got my one and only 1* I was extremely upset. 11 Best Ways to Improve Customer Ratings on Doordash, Top Dasher gives you the ability to Dash Now at any time, the best way to make the most on Doordash, TikTok videos where Dashers have shown memes they send to customers, accessory you have to make your Doordash deliveries profitable, What you need to know as a Doordash delivery driver. One of the biggest factors in a good customer rating is the food orders (or shopping) that you do accept. Order Never Arrived. DoorDash corporate, if youre reading, Id like you to place the topics in the middle and have options for good/bad on either side. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.ea0ac1df4e6491a16d39_.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} Who in the fuck cares about any of these ratings? Doordash sends several notifications to let the customer know how the order is coming along. I've been doing this a long time, I know what it takes to have a high rating. This is part of a series of articles called the Doordash Delivery Driver series: Everything you need to know about being a Dasher in the United States. Before you leave the restaurant, make sure that everything is good with what the customer had asked to be in their order. A customer rating that drops below 4.2 could cost you your ability to Dash. Furthermore, theyre subject to outright and subtle discrimination from patrons who grade (even subconsciously) based on gender, race, sexual orientation and other characteristics. Create an account to follow your favorite communities and start taking part in conversations. Up until a month ago, I had a perfect customer rating of 5. Something to keep in mind in this discussion: As an independent contractor, you're self-employed. Will I need a doorcode to get in?. One thing I look for is if the address has an apartment number. Theres rarely anything to be gained by calling them out or getting nasty with them. They dont want to take a chance with the virus. Ready to sign up for DoorDash? The problem is that when the system has the potential to hurt a driver's livelihood (particularly if a driver feels that Top Dasher status is necessary for scheduling purposes), if Doordash is going to require the vast majority of ratings be a 5, then they need to do a much better job with the ratings system and find a way to avoid getting bad ratings for things beyond our control. View all DoorDash reviews. (Note: Can I expense this?). I am going to give the benefit of the doubt to the support agent that they actually do push these up the food chain. Accepting and Declining Doordash Orders: Does Acceptance Rate Matter? The point I'm trying to make, is that you should not be responsible you should not be receiving negative ratings that you don't deserve. Even though these ratings are highly subjective and often not taken seriously by customers, they could lead to decreased shifts or termination, causing anxiety among wait staff. DD would need some kind of control to filter out inappropriate comments. Extremely Late Orders. DoorDash Driver Pay Per Hour/Week/Month, Expenses, & More, Upside App Review How Upside Works Promo Code: RIDE35, Best Food Delivery Service To Work For: 13 Apps Compared, Uber Car Rental: Best Rideshare & Gig Car Rentals, Ratings under 4.2 subject to deactivation. If you see anything in the order that might seem unusual, it doesnt hurt to confirm that the restaurant was aware of it. Customer fraud. My non-corporate-speak ratings would say: 1 Extremely bad service. There are big swings when you only have a few ratings. Outstanding Dasher experience. Stay up to date on all things rideshare, mobility and more! .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} Dashers receive access to feedback (anonymously) after a certain period of time. Use insulated bags when appropriate. If you dont like something about the customer, the order, Doordash, or about your day, keep that to yourself. However, I do have a certain uniform Ive developed that includes a red shirt. Without us as their main resource, their gravy train would dry up very quickly. As an Amazon Associate I earn from qualifying purchases. I know, were not required to. 9 Realities For Independent Contractors. Dont gross them out. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. I submitted a 5-star rating, even when I knew he couldve done better (see above). I know it seems irritating and that it should be the restaurants job. Press question mark to learn the rest of the keyboard shortcuts. DMCA Copyright 2020 The Rideshare Guy. Keep your car clean. Or maybe weather is slowing things down, Ill let them know as well. You can over-communicate and actually increase your chance of a bad review. There are those who have an extremely tight budget. We look at the breakdown of base pay, incentives, and customer tips that make up Doordash pay. Whenever you interact with the customer, be polite and friendly. The dasher's "guaranteed earnings" from DoorDash for the week was $300.21, a number that's calculated to ensure drivers go home with 120% of minimum wage for active time. Let's go Door Dash. They get notifications from Doordash along the way. Looking at it another way, if you got 46/50 on a test, wouldnt you be stoked? I've fallen as low as 4.85 when one week I got three one stars for reasons I still don't know. But the current system misses an opportunity to provide more accurate scores for corporate, and feedback for Dashers who want to improve their service. I just do my job. Hey, thank you for your insights. Forget about the customer raiting completely, it really dosent matter. However, in most cases the best course of action is to contact Dasher support in those situations rather than confront the customer directly. Understanding the Pay Model, Is Doordash Self Employment? 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